Privacy Policy

1. Business Information

2. Definition of Personal Information

In this Privacy Policy, "personal information" refers to information about a living individual that can identify a specific individual through name, date of birth, or other descriptions contained in that information, or information containing personal identification codes.

3. Information We Collect

We collect the following personal information:

• Name
• Email address
• Company/organization name (optional)
• Inquiry content
• Other information you consent to provide

4. Purpose of Use

We use collected personal information for the following purposes:

• Responding to inquiries
• Providing service information
• Contacting and confirming with customers
• Service improvement analysis (used as anonymous statistical data)

5. Third-Party Disclosure

We will not disclose personal information to third parties without consent, except in the following cases:

• When required by law
• When necessary to protect life, body, or property and obtaining consent is difficult
• When particularly necessary for improving public health or promoting the sound growth of children and obtaining consent is difficult
• When cooperation with government agencies or their delegates is necessary for legally mandated matters and obtaining consent would impede such matters

6. Retention Period

We retain personal information within the scope necessary to achieve the purpose of use. After completing inquiry responses, we generally retain data for 2 years before appropriate deletion. When legally required to retain, we comply with applicable laws.

7. Information Management

We implement appropriate security measures to prevent loss, destruction, alteration, or leakage of personal information and take reasonable safety measures against risks such as unauthorized access.

8. Your Rights

You have the following rights regarding your personal information that we hold:

• Request disclosure of personal information
• Request correction, addition, or deletion of personal information
• Request suspension or erasure of use of personal information
• Request cessation of third-party provision of personal information

To make these requests, please contact us via Contact Form. We will respond within a reasonable period after verifying your identity.

9. Cookies & Analytics Tools

10. Policy Changes

We may change this Privacy Policy due to changes in laws or business operations. Changed policies become effective upon posting on this page. We will provide advance notice for significant changes.

11. Contact

For questions about this Privacy Policy, disclosure requests, or other personal information inquiries, please contact us using the form below.