Legal Notice

Business Information and Service Terms

The following information is provided in accordance with applicable commercial transaction laws.

Business Information

Business Name
Scritt Solutions
Representative
Ryosuke Kamei
Location
Tokorozawa, Saitama, Japan
Contact
Contact Form
*Phone inquiries are not accepted

Services

  • Business System Development & Customization
  • Web Application Development
  • Mobile Application Development
  • DX Promotion Support & Consulting
  • System Maintenance & Operation Support
  • Other IT-related Services

For details, please see our Services page.

Pricing

Pricing is provided through individual estimates based on your requirements and project scope.

Estimate Process

  1. Submit your inquiry through the contact form
  2. We will prepare and present an estimate after an initial consultation
  3. Contract is finalized upon your agreement with the estimate

Estimates are free. Feel free to contact us.

Payment Methods & Timing

Payment Methods

  • Bank Transfer

*Transfer fees are the customer's responsibility

Payment Timing

Varies by contract terms. Generally one of the following:

  • Full payment upon project start
  • Full payment upon completion
  • Installment payment (deposit + balance upon delivery)

Details are determined through consultation at the time of contract.

Service Delivery Timing

Service delivery timing varies based on project requirements and scope.

After contract signing, we will create a project schedule with clear delivery dates.

[Note]Delivery dates may change due to customer specification changes, additional requests, or customer-caused delays. In such cases, we will consult with you in advance to make adjustments.

Cancellation & Contract Termination

Pre-Contract Cancellation

You may cancel at any time without charge after receiving an estimate but before signing the contract.

Post-Contract Cancellation

For cancellations after contract signing, the following applies:

  • Before work begins: 10% of the contract amount will be charged as a cancellation fee
  • After work begins: Payment will be required for work already completed

Returns

As this is a custom development service, the concept of returns does not apply. However, we will make corrections if deliverables significantly differ from contract specifications.

Warranty

After delivery, within the scope defined in the contract, we will fix any system defects (bugs) discovered at no additional charge.

The warranty period varies by contract but is generally 1-3 months after delivery.

Special Notes

  • This service primarily serves business-to-business (B2B) transactions
  • Individual customers are also welcome to use our services
  • Individual contracts will be executed for each engagement
  • Terms may be changed without notice

Contact

For questions about this notice or our services, please contact us using the form below.

Contact Form

Effective Date: January 1, 2025

Last Updated: January 1, 2025